1-800-461-5411 sales@cansave.ca

CanSave Accessibility

Our Commitment

We respect the dignity and independence of our customers and are committed to ensuring that your experience with us is integrated and accessible to all people with disabilities. Active steps have been taken to reasonably accommodate the needs of customers with disabilities by offering services and facilities that provide equal opportunities for participation.

At our Head Office anticipating the special requirements of customers/guests visiting our premises and offering assistance wherever possible is an ongoing priority. Here’s what you can expect from us:

Communication

Our communications, from initial greeting and through the entire visit, we will demonstrate our commitment to serve customers with disabilities.

Assistive Devices

Our customers are welcome to use their own personal assistive devices to access and maneuver within our premises and to best utilize our services.

Support People & Service Animals

Support people and guide dogs or other service animals are also welcome to accompany our disabled customers while visiting our premises. Wherever service animals are prohibited by law, we will provide personal assistance during the visit.

Interruption of Services

If we are unable to offer any special facilities or services that assist customers with disabilities, we will immediately provide notice of this interruption and the anticipated time when these services will be returned.

Training

Our Sales and Office staff receives ongoing and documented training in order to properly communicate with and provide assistance to people with various disabilities.

Staffing:

CanSave strongly believes in integration and equal opportunity.  CanSave works with its employees with Disabilities in a timely manner, and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under Ontario’s Law’s.

Customer Feedback

We actively encourage the participation of all customers in our feedback process. In addition to sharing your comments in person, you may also contact us by:

Telephone: 705-722-7283 ext 2248
Mail: 411 Bayview Drive
Barrie, ON
L4N 8Y2
Email: hr@cansave.ca
Online: cansave.ca / cabinetsmith.ca and doorsmith.ca

If you feel that these standards have not been maintained in your situation, please let us know by calling: 705-722-7283 ext 2248.

Accessible alternate formats are available upon request by contacting hr@cansave.ca.

Customer Feedback Accessibility Form

  • Please fill-out the form below. Your feedback is important to help us serve you better. We would like to hear your comments, questions and suggestions about your experience while at CanSave.
  • Please enter your contact information if you wish to be contacted by a CanSave representative.
  • Your personal information will not be shared with any third party agency, group or individual. It is used for the sole purpose of allowing a CanSave representative to contact you regarding the information you have provided above.
 

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